About us
We are innovative, customer-centric and our goal is to Change the way the world gets help in 100+ tools and skills..
The Company
Hopps is an LA-based startup that provides one-click access to instant help with some of the most popular digital and SaaS tools. Our platform connects clients with vetted experts in less than five minutes via video and screenshare to solve roadblocks in real time. Whether customers need help with setup, optimization, or strategy, Hopps and its Experts can help them get it right in a fraction of the time.
The Role
As an expert, you’ll be connected to clients via Hopps’ web-based audio-video technology to help provide real-time answers and insight. Experience working with multiple clients as data consulting firms and certifications/ credentials in relevant data tools is preferred. Experts choose when to work on the platform and which client session to join based on availability, specific client question etc. Experts will be paid based on billable time for each session they run on Hopps.
Responsibilities
- You will be notified via email and text when a client submits a request for help.
- Based on your availability and the request's nature, you can accept or decline the session.
- During each session, you will: Help understand more about the client’s issue and the solutions they are looking for. Collaborate with the client in real-time to solve their issues and set them up for success.
- Unlike agencies, our experts work with clients to teach them how to solve these problems independently and enable them to succeed independently.
- Summarize your insights, tips, and advice and provide clients with clear next steps.
Tools and Platforms
We are looking for experts who are hands-on in Webflow.
Job Type: Contract
Pay: $80.00 per hour
Benefits
- Flexible schedule
Experience level
- 5 years
Schedule
- Self-determined schedule
Application Question(s)
- What kind of Webflow projects have you worked on in the past?
- Are you fluent in English?
Experience
- Webflow: 5 years (Required)
Work Location: Remote
